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UK Public General Acts

Version 06/04/2017

2007 CHAPTER 29

Default Geographical Extent: E+W+S

  • Part 1 (E+W). The regulatory objectives
  • Part 2 (E+W). The Legal Services Board
    • Constitution (E+W)
    • General functions (E+W)
    • Consumer Panel (E+W)
  • Part 3 (E+W). Reserved legal activities
    • Reserved legal activities (E+W)
    • Carrying on the activities (E+W)
    • Offences (E+W)
    • Interpretation (E+W)
    • Continuity of existing rights and transitional protection (E+W)
    • Alteration of reserved legal activities (E+W)
  • Part 4 (E+W). Regulation of approved regulators
    • Introductory (E+W)
    • General duties of approved regulators (E+W)
    • Separation of regulatory and representative functions (E+W)
    • Performance targets (E+W)
    • Directions (E+W)
    • Censure (E+W)
    • Financial penalties (E+W)
    • Intervention (E+W)
    • Cancellation of approval (E+W)
    • Policy statements (E+W)
    • Practising fees (E+W)
    • Regulatory conflict (E+W)
    • Information (E+W)
    • Competition (E+W)
    • The Board as approved regulator (E+W)
    • Functions of approved regulators etc (E+W)
  • Part 5 (E+W). Alternative business structures
    • Introductory (E+W)
    • Licensing authorities (E+W)
    • Appeals (E+W)
    • Policy statement (E+W)
    • Licensing rules (E+W)
    • Licensing (E+W)
    • Ownership of licensed bodies (E+W)
    • Regulation of licensed bodies (E+W)
    • Special kinds of body (E+W)
    • Supplementary provision (E+W)
  • Part 6 (E+W). Legal Complaints
    • Complaints procedures of authorised persons (E+W)
    • Overview of the scheme (E+W)
    • The Office for Legal Complaints (E+W)
    • The ombudsmen (E+W)
    • Jurisdiction and operation of the ombudsman scheme (E+W)
    • Determinations under the scheme (E+W)
    • Reporting misconduct (E+W)
    • Co-operation with investigations (E+W)
    • Information (E+W)
    • Defamation (E+W)
    • Scheme rules (E+W)
    • Effect on existing arrangements for redress etc (E+W)
    • Interpretation (E+W)
    • Claims management services (E+W)
  • Part 7 (E+W). Further provisions relating to the Board and the OLC
    • Guidance (E+W)
    • Voluntary arrangements (E+W)
    • Disclosure and use of information (E+W)
    • Payments by Lord Chancellor (E+W)
    • The levy (E+W)
    • OLC expenditure relating to claims management services (E+W)
    • Payments into the Consolidated Fund (E+W)
  • Part 8 (E+W). Miscellaneous provisions about lawyers etc
    • Duties of regulated persons (E+W)
    • Solicitors, the Law Society and the Disciplinary Tribunal (E+W)
    • Other lawyers (E+W)
    • Advocates and litigators (E+W)
    • Legal professional privilege (E+W)
    • Employees of housing management bodies (E+W) (P)
    • Savings (E+W)
    • Pro bono representation (E+W)
    • Scotland (E+W)
  • Part 9 (E+W). General
    • Offences (E+W)
    • Protected functions of the Lord Chancellor (E+W)
    • Notices etc (E+W)
    • Orders, rules etc (E+W)
    • Interpretation (E+W)
    • Miscellaneous and supplementary (E+W)

Introductory Text

Legal Services Act 2007

2007 CHAPTER 29

An Act to make provision for the establishment of the Legal Services Board and in respect of its functions; to make provision for, and in connection with, the regulation of persons who carry on certain legal activities; to make provision for the establishment of the Office for Legal Complaints and for a scheme to consider and determine legal complaints; to make provision about claims management services and about immigration advice and immigration services; to make provision in respect of legal representation provided free of charge; to make provision about the application of the Legal Profession and Legal Aid (Scotland) Act 2007; to make provision about the Scottish legal services ombudsman; and for connected purposes.

[30th October 2007]

Be it enacted by the Queen's most Excellent Majesty, by and with the advice and consent of the Lords Spiritual and Temporal, and Commons, in this present Parliament assembled, and by the authority of the same, as follows:—


Modifications etc. (not altering text)

C1 Act modified (in accordance with art. 1(2) of the amending instrument) by The National Assembly for Wales Commission (Crown Status) Order 2007 (S.I. 2007/1118), art. 6

C2 Act modified (28.11.2008) by The Local Government (Structural Changes) (Transitional Arrangements) (No.2) Regulations 2008 (S.I. 2008/2867), reg. 12(1)(a)(ii) (with reg.1)

Part 1 (E+W)
The regulatory objectives

1 The regulatory objectives (E+W)

(1) In this Act a reference to “the regulatory objectives” is a reference to the objectives of—

(a) protecting and promoting the public interest;
(b) supporting the constitutional principle of the rule of law;
(c) improving access to justice;
(d) protecting and promoting the interests of consumers;
(e) promoting competition in the provision of services within subsection (2) ;
(f) encouraging an independent, strong, diverse and effective legal profession;
(g) increasing public understanding of the citizen's legal rights and duties;
(h) promoting and maintaining adherence to the professional principles.
(2) The services within this subsection are services such as are provided by authorised persons (including services which do not involve the carrying on of activities which are reserved legal activities).

(3) The “professional principles” are—

(a) that authorised persons should act with independence and integrity,
(b) that authorised persons should maintain proper standards of work,
(c) that authorised persons should act in the best interests of their clients,
(d) that persons who exercise before any court a right of audience, or conduct litigation in relation to proceedings in any court, by virtue of being authorised persons should comply with their duty to the court to act with independence in the interests of justice, and
(e) that the affairs of clients should be kept confidential.
(4) In this section “authorised persons” means authorised persons in relation to activities which are reserved legal activities.


Modifications etc. (not altering text)

C3 S. 1 modified (temp.) (7.3.2008) by The Legal Services Act 2007 (Commencement No.1 and Transitory Provisions) Order 2008 (S.I. 2008/222), art. 7(1)

Part 2 (E+W)
The Legal Services Board

Constitution (E+W)

2 The Legal Services Board (E+W)

(1) There is to be a body corporate called the Legal Services Board (“the Board”).

(2) Schedule 1 is about the Board.

General functions (E+W)

3 The Board's duty to promote the regulatory objectives etc (E+W)

(1) In discharging its functions the Board must comply with the requirements of this section.

(2) The Board must, so far as is reasonably practicable, act in a way—

(a) which is compatible with the regulatory objectives, and
(b) which the Board considers most appropriate for the purpose of meeting those objectives.
(3) The Board must have regard to—

(a) the principles under which regulatory activities should be transparent, accountable, proportionate, consistent and targeted only at cases in which action is needed, and
(b) any other principle appearing to it to represent the best regulatory practice.

4 Standards of regulation, education and training (E+W)

The Board must assist in the maintenance and development of standards in relation to—

(a) the regulation by approved regulators of persons authorised by them to carry on activities which are reserved legal activities, and
(b) the education and training of persons so authorised.

5 Corporate governance (E+W)

In managing its affairs, the Board must have regard to such generally accepted principles of good corporate governance as it is reasonable to regard as applicable to it.

6 Annual report (E+W)

(1) The Board must prepare a report (“the annual report”) for each financial year.

(2) The annual report must deal with—

(a) the discharge of the Board's functions,
(b) the extent to which, in the Board's opinion, the Board has met the regulatory objectives, and
(c) such other matters as the Lord Chancellor may from time to time direct.
(3) As soon as reasonably practicable after the end of each financial year, the Board must give the Lord Chancellor a copy of the annual report prepared for that year.

(4) The Lord Chancellor must lay a copy of the annual report before Parliament.

(5) In this section “financial year” means—

(a) the period beginning with the day on which the Board is established and ending with the next following 31 March, and
(b) each successive period of 12 months.

7 Supplementary powers (E+W)

The Board may do anything calculated to facilitate, or incidental or conducive to, the carrying out of any of its functions.

Consumer Panel (E+W)

8 The Consumer Panel (E+W)

(1) The Board must establish and maintain a panel of persons (to be known as “the Consumer Panel”) to represent the interests of consumers.

(2) The Consumer Panel is to consist of such consumers, or persons representing the interests of consumers, as the Board may appoint with the approval of the Lord Chancellor.

(3) The Board must appoint one of the members of the Consumer Panel to be the chairman of the Panel.

(4) The Board must secure that the membership of the Consumer Panel is such as to give a fair degree of representation to both—

(a) those who are using (or are or may be contemplating using) , in connection with businesses carried on by them, services provided by persons who are authorised persons in relation to activities which are reserved legal activities, and
(b) those who are using (or are or may be contemplating using) such services otherwise than in connection with businesses carried on by them.
(5) The Consumer Panel must not include any person who is—

(a) a member of the Board or of its staff;
(b) a member of the Office for Legal Complaints (see Part 6) , an ombudsman appointed by it or a member of its staff appointed under paragraph 13 of Schedule 15;
(c) a member of the governing body, or of the staff, of an approved regulator;
(d) an authorised person in relation to an activity which is a reserved legal activity;
(e) a person authorised, by a person designated under section 5(1) of the Compensation Act 2006 (c. 29) , to provide services which are regulated claims management services (within the meaning of that Act) ;
(f) an advocate in Scotland;
(g) a solicitor in Scotland;
(h) a member of the Bar of Northern Ireland; or
(i) a solicitor of the Court of Judicature of Northern Ireland.
(6) The chairman and other members of the Consumer Panel are to be—

(a) appointed for a fixed period, and on other terms and conditions, determined by the Board, and
(b) paid by the Board in accordance with provision made by or under the terms of appointment.
(7) But a person may be removed from office in accordance with those terms and conditions only with the approval of the Lord Chancellor.

(8) A person who ceases to be chairman or another member of the Consumer Panel may be re-appointed.


Commencement Information

I1 S. 8 wholly in force at 1.1.2009, see s. 211 and S.I. 2008/3149, art. 2(a) (subject to art. 3)

9 Committees and the procedure of the Consumer Panel (E+W)

(1) The Consumer Panel may make such arrangements as it thinks fit for committees established by the Panel to give advice to the Panel about matters relating to the carrying out of the Panel's functions.

(2) The Consumer Panel may make such other arrangements for regulating its own procedure, and for regulating the procedure of the committees established by it, as it thinks fit.

(3) Those arrangements may include arrangements as to quorums and as to the making of decisions by a majority.

(4) The committees established by the Consumer Panel may include committees the membership of which includes persons who are not members of the Panel.

(5) The membership of every committee established by the Consumer Panel must contain at least one person who is a member of the Panel.

(6) Where a person who is not a member of the Consumer Panel is a member of a committee established by it, the Board may pay to that person such remuneration and expenses as the Board may determine.